What We Do
Let us show you how we get learning right-- and make it stick!
Putting our clients’ best interests first is what drives us to an exceptional level of service.
We provide truly customized interventions designed to genuinely meet unique needs. Because we also believe that true learning goes beyond simple increases in knowledge or skill, we also provide processes and recommendations for how to make learning "stick."
As a result of our service, UpSwing Performance Improvement has brought several clients to a JD Power & Associates Outstanding Customer Experience Award and multi-year notable increases in American Customer Satisfaction Index ® scores.
We work closely with client organizations by drawing on their knowledge and experience; understanding their strategic learning objectives; and lending our own expertise in performance improvement and change processes.
UpSwing Performance Improvement
14373 Manchester Rd #738
Manchester, MO 63011
Each of our consultative approaches is uniquely designed to address the real and expressed needs of our clients.
How can we help you?
The Executive Book Series is designed for mid- and senior-level leaders. The program is a development option for the busy leader who may not have time for a lengthy course, but is looking for skill building and continued development around leadership and technical competencies.
Our Keynote Presentations are created specifically for the client content needs and venue. Relevant topics from customer service to change management are delivered skillfully and energetically to your audience.
97% approval rate among our trainers as scored by training participants.
RETURN ON INVESTMENT
Over 25 years of effective learning and development experience.
Behavioral change percentage among training participants: 93%.
The UpSwing instructional design team combines real world scenarios with thought provoking activities, exercises, case studies and dialogue. We bring a refreshingly non-generic approach to the training experience through our instructor led and blended learning programs.
For over 25 years UpSwing Performance Improvement has had the honor of working in partnership with our clients to deliver effective training and development solutions. Our expanding list of satisfied clients include:
"Quite honestly, I can't point to anything that could have been done better.... From the feedback forms it's apparent the facilitators did an outstanding job and the information provided was relevant to those in attendance.... The debrief meeting provided a good overview of program and results, and the summary materials received provided a greater understanding of the benefit this training provided. "
Director Labor Relations & Training
Whether your goal is to achieve the next level in the corporate hierarchy; become a successful entrepreneur; or achieve a balance in professional and personal lives, our executive coaching can help drive your results.
UpSwing by the Numbers
Our intensives are sessions that incorporate individualized assessments and interactions with a specific in-tact project team or work group.
These sessions are outcome-focused, and generally result in a very specific action plan for the target group.