Contact, Care, COMMUNICATE
How Interpersonal Skills Are the Foundation of Genuine Customer Service

​Contact, Care, COMMUNICATE contains insights gleaned from over two decades of successful training, research and consultation in the field of customer service. Written by UpSwing founder and CEO, Stephanie Dollschnieder.

ALSO AVAILABLE ON

COPYRIGHT © 2021 UPSWING PERFORMANCE IMPROVEMENT

Learn more about the Business-Service-Trust Cycle and creating a Culture of Service...